Public Resources for Aging, Disability, Caregiving & Social Services
Public links and phone numbers for older adults, adults with disabilities, caregivers, and families in Chicago, Illinois, and beyond.
Aging & Caregiver Support
Chicago Department of Family and Support Services - Office Phone: 312-743-0300 | Information Line: 312-744-4016
Illinois Department on Aging - Office Phone: 217-524-6911 | Information Line: 800-252-8966
Legal Help
Center for Disability & Elder Law — Phone: 312-376-1880
Legal Aid Chicago — Office Phone: 312-341-1070 | Information Line: 800-824-4050
Health Insurance & Public Benefits
Get Covered Illinois (IL’s official health insurance marketplace) — Phone: 866-311-1119
Medicaid / Illinois Healthcare and Family Services
Medicare : 1-800-MEDICARE (800-633-4227) TTY users: 877-486-2048
Social Security Administration (SSA) — Hotline: 1-800-772-1213. Available between 8:00 a.m. and 7:00 p.m. local time, Monday through Friday. SSA Office Locator: https://www.ssa.gov/locator
Disability & Independent Living
Access Living: Chicago-based disability rights and independent living organization.
Equip for Equality: Illinois’ protection and advocacy organization for people with disabilities.
The Arc of Illinois: Advocacy, education, and support for people with intellectual and developmental disabilities and their families.
Community Resource Navigation
211 Metro Chicago / United Way 211: Call 2 1 1
General social service navigation for food, housing, utilities, transportation, mental health, caregiver support, and other community needs.
Safety & Protection
If there is immediate danger or a medical emergency: Call 911.
If there is a mental health crisis: Call or text 988.
If you are worried about abuse, neglect, or exploitation of an older adult or adult with disabilities in IL, contact Illinois Adult Protective Services — Hotline: 800-252-8966 | Information Line: 866-800-1409
If you are overwhelmed by decisions, appointments, discharge planning, home care, or family communication, A Calmer Journey may be able to help you think through next steps.
Disclaimer: A Calmer Journey makes reasonable efforts to keep this page updated, but public programs, eligibility rules, phone numbers, and websites may change. Please confirm information directly with the listed organization.
